Privacy policy

When you use Skips, you are trusting us with your information. We take your privacy seriously. This policy outlines the types of information we collect, why we collect it and how you can manage, update and delete information we hold.

Rubio Physician Assistant PC, a New York professional corporation with offices at 350 Fulton St, Brooklyn, NY 11201 (“Skips”, “Company”, “we”, “us”, or “our”) owns and operates the websites located at www.joinskips.com and other related websites and mobile applications with links to this Privacy Policy (collectively, the “Site”). Through the Site, we offer online services enabling our members (“Members”) to receive services from medical, healthcare, wellness and pharmacy service providers (collectively “Services”). We developed this privacy policy (“Privacy Policy”) to explain how we collect, use, and disclose information from and/or about you when you use the Site or the Services.

The site will be collecting and transmitting personal, medical and health-related information about you. By using the site, you agree that we can collect and use your personal and other information as described in this privacy policy. If you do not agree, please do not use the site.

When we use the term “Personal Information” in this Privacy Policy, we mean information about you that is personally identifiable to you, such as your contact information (e.g., name, address, email address, or telephone number), personally identifiable health or medical information (“Health Information”), and any other non-public information that is associated with such information (collectively, “Personal Information”). When we use the term “De-Identified Information”, we mean information that is neither used nor intended to be used to personally identify an individual. Lastly, when we use the term “Cookies”, we mean the small pieces of information that a Site sends to your browser while you are viewing a website.

If you have questions or concerns about this Privacy Policy, please contact us by sending an email to hello@joinskips.com

Our privacy practices are intended to comply with the Health Insurance Portability and Accountability Act (“HIPAA”). We will maintain the privacy of your Protected health information (“PHI”) as required by HIPAA.

We do not knowingly allow individuals under the age of 18 to create Accounts that allow access to our Site.

Accounts for children under the age of 18 may be created and managed by a parent or legal guardian who have some rights to access the child’s health information, up until they turn 18.

There may be cases where a parent’s or guardian’s access to information is restricted to respect the confidentiality and best interests of the child. Such cases will be assessed on a case-by-case basis in accordance with the privacy laws.

The Personal information we collect or maintain may include:

• Your name, age, email address, telephone number, home address, username, password, and other registration information
• Health Information that you provide us, which may include information or records relating to your medical or health history, health status and test results, laboratory testing results, diagnostic images, and other health-related information
• Health information about you prepared by the health care provider(s) who provide the Services through the Site such as medical records, treatment and examination notes, and other health-related information
• Government-issued photo identification, such as a driver’s license or passport to verify your identity
• Billing information that you provide us, such as credit card information
• Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Site
• Other information you input into the Site or related services

We may use your Personal Information for the following purposes (subject to applicable legal restrictions):

• To provide you with the Services
• To improve the quality of Service through the performance of quality reviews and similar activities
• To create de-identified Information such as aggregate statistics relating to the use of the Service
• To notify you when Site updates are available,
• To market and promote the Site and the Services
• To fulfill any other purpose for which you provide us Personal Information
• For any other purpose for which you give us authorisation

We may also disclose Personal Information that we collect or you provide (subject to applicable legal restrictions):

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• As required by law, which can include providing information as required by a court order.
• When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Skips’ assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information maintained by the Site is among the assets transferred.
• For any other purpose disclosed by us when you provide the information.

We do not sell or share your mobile number or SMS consent data with third parties for marketing.

As you use the Site or the Service, certain information may be passively collected by Cookies, navigational data like Uniform Resource Locators (URLs) and third-party tracking services, including:

• Site Activity Information. We may keep track of some of the actions you take on the Site, such as the content of searches you perform on the Site.
• Access Device and Browser Information. When you access the Site from a computer or other device, we may collect anonymous information from that device, such as your Internet protocol address, browser type, connection speed and access times (collectively, “Anonymous Information”).
• Cookies. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies to make the Site and Service easier to use, to make our advertising better, and to protect both you and Skips. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the websites you visit.
• Real-Time Location. Certain features of the Site may use GPS technology to collect real-time information about the location of your device so that the Site can connect you to a healthcare provider who is licensed or authorized to provide services near where you are located.
• Mobile Services. We may also collect non-personal information from your mobile device or computer. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the application(s) and information about the type of device or computer you use. In addition, in the event our application(s) crashes on your mobile device we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our application(s).
• Google Analytics. We use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information we get from Google Analytics only to improve our Site and Services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally-identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

We may use De-Identified Information created by us without restriction.

This Privacy Policy applies only to information we collect through the Site and in email, text and other electronic communications sent through or in connection with the Site. This policy DOES NOT apply to information collected by any third party. When you click on links on the Site you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.

You have the right to access (and have corrected) your health information.

We are required to keep your health information accurate, up to date and relevant for the Services provided to you and used in providing you care.

You have the right to see and request a copy of your health information. You do not have to explain the reasons for your request, but you may be required to provide proof of your identity and pay an administration fee.

You may request the correction of your health information and we will assist you with this. If we or a services provider chooses not to correct your health information as you have requested, we will ensure your request is noted so that it can be read together with that relevant part of your health information.

Members will be able to update some of their information through the Site. Requests to modify any information may also be submitted directly to hello@joinskips.com

You may request deletion of your Personal Information by us, but please note that, depending on the state in which you live, we may be required by law to retain your health information for a minimum period from the date you last used the Services (in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete Personal Information, it will be deleted from the active database, but may remain in our archives and we may also retain Anonymous Information about your use of our Service. Once we disclose some of your Personal Information to third parties, we may not be able to access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. After we delete Personal Information, we will retain De-Identified Data and will continue to use De-Identified Data as permitted under this Privacy Policy.

Members of your health team may:

• add to your health record during any Services provided to you and use that information to provide appropriate care.
• upon your desire and consent to, share relevant health information with other health professionals who are directly involved in your care.

Health information which will not include your name may be used by state or federal health agencies for the following purposes, as long as it is not used or published in a way that can identify you:

• health service planning and reporting
• monitoring service quality
• payment

Your health information may be used for health research, but only if this has been approved by an Ethics Committee and will not be used or published in a way that can identify you. Except as listed above, you understand that details about your health status or the services you have received will remain confidential within the Site or with the relevant healthcare provider unless you give specific consent for this information to be communicated.

We employ a variety of physical, electronic and managerial security methods to help protect against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access to Personal Information, such as encryption. But please be aware that no data transmission over the Internet or data storage facility can be guaranteed to be perfectly secure. As a result, while we try to protect your Personal Information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

You should report any security violations to us by sending an email to hello@joinskips.com

If you wish to make a complaint about a breach or with how your health information is collected or used, please email hello@joinskips.com

What is my health record?

Any Personal Information you provide on the Site or during use of the Services that is intended to be stored, is encrypted and stored in an online application. Approved healthcare providers have access to review and add to your health record. Although your health record may be retained for a period by law, we intend to provide tools at various times and as laws or regulations allow, that provide you with the choice and control of sharing your health record with any other party, or to delete your Personal Information.

The California Consumer Privacy Act (CCPA), effective January 1, 2020, gives California consumers enhanced rights with respect to their personal information that is collected by businesses. First, California consumers may opt out of having their personal information sold to other persons or parties. Second, they have a right to know:

1. What specific pieces of information a business has about the consumer;
2. Categories of personal information it has collected about the consumer;
3. Categories of sources from which the personal information is collected;
4. Categories of personal information that the business sold or disclosed for a business purpose about the consumer;
5. Categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
6. The business or commercial purpose for collecting or selling personal information.

In addition, California consumers can request that the personal information a business has collected about them be deleted from the business’s systems and records.

Company may be considered a covered business under the CCPA as it collects and processes the personal information of California consumers. This Privacy Policy provides the required notices to California consumers. The CCPA also prohibits covered businesses from providing discriminatory treatment to California consumers if they exercise their rights under the Act.

We may share your information with third parties to provide products and services you have requested, when we have your consent, or as described in this Privacy Policy.

To make a “request to know” or request to delete your personal information, send us an e-mail at hello@joinskips.com (please put either “Request to Know” or “Request to Delete” in the subject heading of your email.) We will use commercially reasonable efforts to honor these requests whether or not you would qualify as a California consumer under the CCPA.

If and to the extent we are considered a covered business under the CCPA: We will confirm receipt of your request within 10 days along with a description of what steps we will take to verify and respond. We must provide the requested information or delete your personal information within 45 days of receipt of your request but can use an additional 45 days, but we must let you know the additional time is needed.

When contacting us, we may ask you to provide certain, limited personal information, such as your name, email address and/or account login ID and/or password, to verify your request and to match with our records and systems. This is also to protect against fraud. We will not retain this personal information or use it for any other purpose. Also please be advised that we need to search our records and systems only for the preceding 12 months.

Residents of other states may also have similar rights to request information about or delete their personal information. To inquire about exercising these rights, please contact us at hello@joinskips.com.

Pursuant to California’s “Shine The Light law (California Civil Code § 1798.983), California residents are entitled, once a year and free of charge, to request the disclosure of certain categories of personal information to third parties for their own direct marketing purposes in the preceding calendar year, if any. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt out of this type of sharing. You may request this information by contacting us at hello@joinskips.com and indicate in the email subject line, “California Shine The Light Request.” Please include your mailing address, state of residence and email address with your request.

This document sets out our current Privacy Policy. We may review this Privacy Policy from time to time and will notify you of any changes by posting an updated version on this page.Your continued use of any Services constitutes your acceptance of any such changes.